Page title 'Impact' in blue, surrounded by various colorful icons
Group of medical staff and healthcare workers standing in front of a whiteboard with colorful balloons spelling out "SUPPORT". Several individuals are wearing scrubs, lab coats, and face masks, indicating a healthcare setting.
Medical professionals in scrubs and a white coat gathered around a table with documents and pens, likely in a healthcare setting, during a meeting or discussion.

In this video Sienna and her mother Selina kindly share their story of how ISupport has improved Sienna’s experiences and interactions with health professionals and health services.

The video highlights the importance of communication, building trust and the ‘little things’ which can make a big difference to children’s healthcare experiences.

Thank you Sienna and Selina.

Implementation of the ISupport standards in Brazil

The iSupport standards, coordinated by researchers from São Paulo State University, are in the implementation phase in northern Brazil (Maranhão state, in the Amazon region).

This initiative which involved multi-disciplinary interactive education sessions represents a significant step forward in child-centered care.